Refund Policy

Digital Content, Delivered Immediately

What we sell is digital content: a betting slip sent to your email after your payment is confirmed. Because delivery starts straight away and the content cannot be returned, purchases are not refundable once the picks have been sent. By buying a plan you agree that your right of withdrawal ends when delivery begins, as far as the law allows.

When We Will Refund or Make It Right

• You paid and we did not deliver the picks for the plan and day you bought.
• You were charged more than once for the same order.
• The slip we sent was for a different plan than the one you paid for.

In these cases we will first try to deliver what you paid for. If that is not possible, we will refund the affected payment.

When We Cannot Refund

• The slip lost, or a run of slips lost. Losing is a normal part of betting and is not a fault in the service.
• You changed your mind after the picks were sent.
• The picks were delayed or missed because of a wrong email address, a full inbox or a spam filter.
• Bookmaker odds moved, or a market was unavailable at your bookmaker.
• A crypto payment was sent to the wrong address, on the wrong network or in the wrong amount. Crypto transactions cannot be reversed.

How to Ask

Write to us through the contact page within a reasonable time after your payment. Include the plan, the date, your email address and your payment reference, which is the PayPal transaction ID or the crypto transaction hash. We will reply in writing and, where a refund is due, send it to the original payment method.